Right-Brain Brands | Net Promoter Score

Right-Brain Brands

Imagination, empathy, and fresh perception

About
Book
Hire Tracy
Speaking
Why Right-Brain Brands?
Just for fun
Insights
Contact

Currently viewing the tag: "Net Promoter Score"

Four hidden dangers of NPS

By Tracy · 4 Comments

Customer surveys are everywhere, and they are getting mighty tedious, aren't they? They're also getting more formulaic. These days I brace for the question I know is coming: How likely is it that you’d recommend us to a friend or colleague? Can you spell NPS?

Continue Reading

Need whole-brain marketing help?

617.797.2136 | Contact RBB
Categories